We are happy to welcome the newly elected members of our SMRT Taxi Operators Association (STOA) Executive Committee (EXCO). Here are the new committee from 1 April 2020 to 31 March 2024 for your information. The new Chairman of STOA is now Mr Charles Ban. The ex-Chairman, Mr Colin Neo, will now serve as an […]
Three Taxi Partners volunteered for the first time at Singapore Baptist Convention Golden Age Home on 17 Jan 2020 and found happiness doing it. The volunteers interact with the elderly, share laughter and have lunch with them. We also had a sing-along session with the elderly and end off the session with a joyful Chinese New Year song. Seeing the smiles on the elderly faces inspired them to be involved in doing more volunteering work.
Beside the rotating night shifts, working as an Operations Control Centre Associates (OCCA) means he or she needs to possess the right skills to figure out customers’ problems quickly when they call in.
In addition to the right skills, patience is the most important virtue that our OCCA possess to better manage challenging situations professionally.
We are extra grateful to our customers who took time to share their positive experience with us.
For 2019, 82 bursaries were awarded to assist children of SMRT Taxis and Strides partners. SMRT Taxis, together with Singapore Taxi Academy, distributed $37,000 to help our partners’ children with costs relating to education. We celebrated the Bursary Award with a private movie screening of Charlie’s Angels on 15 November 2019 at the Grand Cathay. […]
The National Kindness Award – Transport Gold was held on 23 October 2019 at the Capitol Theatre. The event is in its 20th year running and recognises individuals in the transport sector who have displayed exemplary service and gracious behaviour in their course of work.
Five everyday heroes are amongst us!
We recognise the importance of taxi partners’ loyalty and professionalism. The success and challenge of taxi business is to retain a pool of good drivers who can provide exemplary service to our passengers.
On 6 September 2019, 10 Long Service taxi partners accepted our invitation to a relaxed and informal catch-up.
Between coffee sips, we asked them what fuel their motivation. They tell us their secrets!
Held on 16 July 2019, a total of 108 taxi partners were honoured at SMRT Taxis Long Service Award Ceremony. In appreciation of their loyalty and continued service, each recipient received cash reward from $200 to $700. Thank you for celebrating this eventful milestone with us. We look forward to many more years of partnership together!
We believe that the education any child receives today will shape his or her future.
While you’re working hard to make a living for your family expenses and giving the best to your children to fulfil their big dreams, we want to help you provide more for your loved ones. Since May 2011, we have funded more than $142,000 to needy students.
If you are seeking funds for your child’s educational needs, you can now apply for this year’s SMRT Taxis & Strides Transportation (Strides) Bursary through Partners’ Net (under E-Service).
If you just started taxi driving as a career, we understand that you may feel lost at times. Just remember, you are never alone in your journey with SMRT Taxis!
Who Are They? You may recognise the voices from the phone but do you know how the members of the New Partners’ Support (NPS) team look like? We have formed a New Partners’ Support (NPS) team to help new SMRT taxi partners settle in easier. The NPS team is dedicated to provide information, general support […]