In addition to the $20 Special Relief Fund which started on 14 Feb 2020, we will be providing more financial support of up to $15/day through rental rebates from 21 Feb 2020 to all eligible full-time hirers during this difficult period due to the COVID-19 outbreak. We encourage you to share the rebates with your […]
The National Neuroscience Institute (NNI) Main Entrance at Irrawaddy Road is closed due to the 2019 Novel Coronavirus (COVID-19) situation. NNI’s pick-up/drop-off point will be at Tan Tock Seng Hospital (TTSH) Ward Block Entrance, Jalan Tan Tock Seng, until LTA’s further notice.
Q1: What is Point-to-Point Support Package (PPSP) about? The Government has worked closely with taxi (Comfort, CityCab, SMRT Taxis, Trans-Cab, Premier Taxis, Prime and HDT Taxi) and PHC (Grab and Gojek) operators and driver associations to launch a $77 million Point-to-Point Support Package (PPSP) to help taxi and PHC drivers through this difficult period due […]
We have it covered for you. Today, 7 Feb, we gave out our Care Pack which includes masks, hand sanitiser and disinfectant to our drivers at Bishan Clubhouse from 9am – 1pm. We want you to stay healthy. If you have not collected the Care Pack (since 1 Feb 2020), you can get yours at: […]
The SMRT Taxis and Mastercard quarterly lucky draw is back again this year!All you have to do is to start accepting Mastercard as fare payment. Your passenger continues to enjoy $0 admin fee when he/she pays with Mastercard.
How To Win:
Three Taxi Partners volunteered for the first time at Singapore Baptist Convention Golden Age Home on 17 Jan 2020 and found happiness doing it. The volunteers interact with the elderly, share laughter and have lunch with them. We also had a sing-along session with the elderly and end off the session with a joyful Chinese New Year song. Seeing the smiles on the elderly faces inspired them to be involved in doing more volunteering work.
Beside the rotating night shifts, working as an Operations Control Centre Associates (OCCA) means he or she needs to possess the right skills to figure out customers’ problems quickly when they call in.
In addition to the right skills, patience is the most important virtue that our OCCA possess to better manage challenging situations professionally.
We are extra grateful to our customers who took time to share their positive experience with us.
There has been an increase in the number of cases of the novel coronavirus pueumonia in Wuhan and exported cases to other Chinese cities and countries. The Ministry of Health is closely monitoring the situation. In anticipation of an increase in travel volume in the lead-up to the Chinese New Year holidays, we advise all […]
Our workshops are open during this Chinese New Year (CNY) but you’ll need to check the time of your designated workshop:
A location surcharge of $12 is applicable on top of the taxi metered fare for every taxi journey originating from Changi Exhibition Centre (CEC) from 8 – 16 Feb 2020. Do note that access into CEC is only via Tanah Merah Coast road. (Banner photo courtesy of Singapore Airshow & Sitemap courtesy of LTA)
VI & Aeriala
Hi, and a big Welcome! My name is Vi. I’m a serial coffee drinker, self-proclaimed tree hugger, and an info provider who looks serious but in reality, my brain is partying elsewhere with Beyonce and Oprah. I have my colleague, her name is Ariela ...
Please accept SMRT Taxis Voucher as fare payment. The elderly and persons with disabilities may be using the vouchers for their taxi rides. You can make their commute easier and less stressful by simply accepting our SMRT Taxis Voucher.
You may redeem the vouchers at:
• Any of the Esso retail kiosks for both fuels and in-store purchases except for service items (eg. carpark coupon, phone card/cash card, cash card top up, DHL, AXS etc)
• Drop them into the corporate box at Ang Mo Kio depot
Please remember to log-in & log-out of the payment terminal at the start & end of your shift to receive cashless fare payment promptly to your bank account.
We strongly recommend you to retain all receipts relating to cashless payments for at least 3 months from the trip date to resolve any discrepancies.
Personal Data Protection Act (PDPA)
Dear Partners, please note that it is legal for SMRT Taxis and Strides Transportation to ask for your NRIC for application or verification purposes based on Land Transport Authority (LTA) regulations and Road Traffic Rules. We assure you that your information will be kept confidential.
Did You Know Our Currency Is The Same as Brunei's?
All banks in Singapore are obliged to exchange Brunei currency notes and coins at par and without charge, under the Singapore Brunei Currency Interchangeability Agreement (CIA). This means one Singapore dollar gets one Brunei dollar and vice versa. You can safely use Brunei notes and coins here in Singapore without any extra charges.
- More Financial Support For Eligible Full-time Hirers Amidst COVID-19 OutbreakFebruary 21, 2020
- Pick-up & Drop-off Point at Tan Tock Seng HospitalFebruary 17, 2020
- All You Need To Know About PPSPFebruary 14, 2020
- We Care About Your HealthFebruary 7, 2020
- Stand A Chance To Win $500 Every QuarterJanuary 31, 2020